Privacy notice

Last updated 9 November 2026

Who I am

This website and the services on it are run by Web by Leo, an independent web developer based in the United Kingdom. I’m the “controller” of your personal information, which means I decide how it’s used and I’m responsible for looking after it.

You can contact me about anything in this notice through the contact page.

What I collect and why

When you send an enquiry or use the instant quote

Your name, email address, and optionally your business name and phone number, plus what you tell me about your project and the options you choose in the calculator. I also record the date, time and IP address of the submission to help prevent spam and abuse.

I use this to reply to you, prepare an estimate or quotation, and keep a record of our conversation. The lawful basis is taking steps at your request before entering into a contract, and my legitimate interest in responding to business enquiries.

When you save a quote to finish later

Your answers are stored with a private link for 30 days, then deleted. If you choose to have the link emailed, I use your email address only to send it.

When you become a client

Contact and billing details, project information, files you send me, quotations, agreements, invoices and payment records. I use these to deliver the work and run my business. The lawful bases are performing our contract and complying with legal obligations, such as keeping accounting records for HMRC.

Updates from me

I’ll only send you occasional updates about my services if you tick the box asking for them. That is separate from replying to your enquiry. You can withdraw consent at any time by replying to any update or contacting me, and I keep a record of when you opted in.

Cookies

This website uses only the cookies it needs to work: one to keep your session (for example, so a form remembers what you typed if there’s an error) and one to protect forms against cross-site request forgery. There are no advertising, tracking or analytics cookies, and fonts are served from this website rather than third-party services, so I don’t need to ask for cookie consent.

Who I share it with

I don’t sell your information or share it for anyone else’s marketing. I use a small number of trusted service providers who handle data on my behalf and only on my instructions:

• Hosting: the website and my business system run on a server provided by IONOS.
• Email delivery: a transactional email service sends messages such as estimate confirmations.
• Professional advisers: such as an accountant, where needed to meet legal obligations.

If any provider processes personal data outside the UK, I make sure appropriate safeguards, such as the UK International Data Transfer Agreement, are in place.

How long I keep it

• Enquiries and estimates that don’t go further: up to 2 years, then deleted.
• Saved quotes: 30 days.
• Client records, agreements and financial records: 6 years after our work together ends, as required for tax purposes.
• Marketing preferences: until you withdraw consent, plus a record that you did.

How I protect it

Data is sent over encrypted connections (HTTPS). My business system is protected by strong passwords and two-factor authentication, access is logged, and backups are kept securely.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information I hold about you;
• ask me to correct anything that’s wrong or incomplete;
• ask me to delete your information, where I don’t need to keep it;
• ask me to restrict or stop using it, or object to how it’s used;
• ask for your information in a portable format;
• withdraw consent at any time, where I rely on consent.

To use any of these rights, contact me through the contact page. I’ll respond within one month. There’s no charge.

If you’re unhappy with how I’ve handled your information, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes

I’ll update this notice if how I use personal information changes. The date at the top shows when it was last revised.